Best Friend Mug

Our custom artwork takes around 3–5 business days to complete, then we print and ship your item. Please allow 7–12 business days in total depending on location.

If you notice a mistake or want to make a change, please contact us within 1 hour of placing your order. We start creating your artwork quickly, and changes may not be possible after that window.

Absolutely! You’ll receive a high-res digital version of your artwork to keep forever, included in your purchase.

Please upload clear, front-facing photos with good lighting. Make sure faces are fully visible (no filters, sunglasses, or heavy shadows). If you're uploading multiple people or pets, label each photo using the text boxes provided.

We currently offer Anime, Realistic, and Chibi art styles. See our personalised collection for the other styles.

Since this is a custom-made product, we don’t offer refunds unless your item arrives damaged or there’s a mistake on our end. Please double-check your photo uploads and spelling before submitting!